IT Service Desk

RNE Train Information System (TIS)
Train Information System

To get access to the system, please visit our downloads page, where you will find the relevant templates for user and interface agreements.

Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time.Telephone support is offered during office hours from 09:00 to 16:00.

For telephone enquiries please call:

+43 1 907 6272 25

Service Desk opening hours on working days:
Monday - Thursday:     
09:00 - 16:00
Fridays: 09:00 - 15:00