IT Service Desk

RNE Train Information System (TIS)
Train Information System
(TIS, formerly EUROPTIRAILS)

support.tis@rne.eu

To get access to the system, please visit our downloads page, where you will find the relevant templates for user and interface agreements.

Tickets sent by e-mail in English are registered and handled on all weekdays, regardless of holidays or vacation periods, with a guaranteed response time.Telephone support is offered during office hours from 09:00 to 16:00.



For telephone enquiries please call:

+43 1 907 6272 25

Service Desk opening hours on working days:
Monday - Thursday:     
09:00 - 16:00
Fridays: 09:00 - 15:00